How to Write a Nonprofit Thank You Letter That Makes Donors Smile and Want to Give Again! (Recording)

  • Duration
    90 Minutes
  • Author
    Simon Scriver
  • Course Level
  • Year Created
  • CFRE Approved
    1.50 Points


nonprofit thank you letter
Top Rated

A Whopping 90% of the People Who Attended This Nonprofit Webinar Rated It As Great to Excellent!

According to multiple studies, your nonprofit thank you letter is the first--and possibly most important--step in donor retentions. Your nonprofits thank you letter should be personalized. It should be authentic. And it absolutely must be donor-centered.

In this recorded nonprofit webinar, we will show you step-by-step how to create a nonprofit thank you letter that makes your donors smile and want to give again. We’ll share examples of great and not-so-great thank you letters, and we’ll craft a template thank you letter that you can modify for your nonprofit.

Join Simon to learn how to use your nonprofit thank you letters to retain more donors.

What You Will Learn from this Recorded Nonprofit Webinar

  • How to correctly acknowledge your donor and their gift(s)
  • How to personalize your nonprofit thank you letter so it is donor-centered
  • How to make your donor smile when they read your letter
  • How to show the impact of their gift(s)
  • How to use proven tactics in your nonprofit thank you letter that improve donor retention
  • How to incorporate excitement and gratitude into your letter

You’ll Get These BONUS Materials:

  • Examples of awesome and boring thank you letters
  • Best practices for writing engaging nonprofit thank you letters
  • A template thank you letter that you can customize
  • Webinar slides

What Attendees Said about This Nonprofit Webinar: 

“Simon reaffirmed a lot of what I know and have been doing, much of it common sense, but it's always a good thing to be reminded. He provided some great examples and some interesting ideas. I'm glad I took the time to participate in this webinar.”

Lori Putnam, Kents Hill School

“I thought I had a good sense of what to put in a thank-you letter. I was wrong. Lots of juicy tips and helpful guidance here.”

Robert Rosenthal, A Course In Miracles

“The class moves quickly...because Simon is generously sharing a lot of experience and knowledge. Glad to be getting the bonus slides so I can go back and take notes. Thank you Simon!”

Kelcey Taber

“Simon is very engaging and in his presentation, he exemplifies the human experience that should be present in our thank-you letters. Great pace!”

Jonathan Vasquez, Valley Symphony Orchestra

“Very informative with plenty of supporting materials to look back on at any time. We already brainstormed a few ideas while watching!”

Nozomi Lizuka, Japan Society

“I am new to the non-profit world and this webinar is exactly the type of information we can use to boost our Donor Database!”

Kaila Wodsedalek, Balance

"This nonprofit webinar changed the way I will approach creating a thank you letter forever."


"This webinar was very informative, and helped me realize how important thank you letters can be!"

Seth Haught

"Actionable advice from a clearly passionate presenter. So helpful!"

Thomas McGrath, Steps to Success, Inc.

"Simon was extremely knowledgeable, personable, and kept things moving nicely. Thank you!!"

Elisa Blair, Performing Arts Academy

"I wasn't sure how useful this webinar would be, given that I work for a church and we do not do fundraising, and it appeared that the webinar would be for non-profits that use appeals for fundraising. I was pleasantly surprised to see how much of the material applied to all thank you's or could be easily adapted to non-appeal appreciation. Simon's examples were mind-blowing and his tips incredibly practical."


“This webinar was packed with practical suggestions for nonprofits, regardless of size. The slides are very informative, not just overview phrases, and the included documents were also very practical and constructive. This webinar is one of the best I've seen on donor thank you approaches.”

Susan Mathew, Teen Lifeline

“Fabulous presentation! The presenter was engaging and I learned quite a few tricks that I hope to implement very soon.”

Alison Rincon, Fair Chance

“Simon Scriver was very knowledgeable and a wonderful resource to listen to. Our organization got a lot of ideas and reminders for following best practices in writing thank you letters.”

Jordan Ketring, Jewish Family and Children’s Services

“Simon knows his "stuff" and offers realistic and appropriate suggestions recognizing limitations of small offices.  Excellent speaker and easy to listen to.”

Debi Batchelder, Lourdes Senior Community

“This nonprofit webinar was very useful and I'll be using the tips I learned from it immediately.”

Russell Phillips, Canadian Constitution Foundation

"Engaging and to the point; my staff felt this nonprofit webinar gave us fresh creative ideas to transform our basic thank you letter."

Deborah Spiegelman, Miami Children’s Museum

"Simon was knowledgable, engaging, and friendly. He was a great model of what he was teaching."

Aya Hayashi, People's Theatre Project

"Simon is very helpful and engaging. I would thoroughly recommend this nonprofit webinar. It's the best that I've done."

David McLoghlin, American Committee for the Weizmann Institute of Science

"Really liked the examples (notes from animals, etc.) Simon is engaging, experienced and charming!"

Susan Atwater, Meals on Wheels of Loveland and Berthoud

“Great, engaging presenter with pertinent details for improved writing. Looking forward to reworking our organization's thank you letters!”

Averi Lohss, Green Meadow Waldorf School

“This particular webinar was jam-packed with useful content. Not only did Simon, the presenter, go over the basics of what to include in a thank you letter to a donor, but he provided a multitude of suggestions to make sure that your thank you letters stands out from the rest, impresses the donor, and ultimately makes them want to give to your organization again. I would highly recommend this webinar. Thank you!”

Jill Nunemaker, Spokane County Library District

“Thank you, Simon. You have helped so much to get our Marketing/Fundraising on track with your Thank You suggestions!”

Susan Keenan

“I appreciate the presenter's personal stories and practical applications backing up his recommendations.  He was engaging and able to respond to questions with valuable experience-based information.”

Mark Conzemius, The Catholic Community Foundation

“A lot of webinars turn me off for a very simple reason. They spend too much time going over basic entry level parts of the topic/subject and I never learn anything "new" or exciting. This was not the case today. I have five pages of handwritten notes I wrote while following along and I'm heading to the presenters website now to learn more. That's how you do a webinar, thank you Simon!”

Jessica Adkins,  Land Conservation Assistance Network

“Simon was warm, generous and informative. He provided great examples of how to truly connect with donors and build a long-term relationship with them. He gave tips about what to avoid and how to communicate how special each donor is to our organization. Thanks for the great webinar!”

Sharon Berman, New Mexico First

“Opened my mind to a new way of communicating with our donors!”

April Murphy, Boone County Health Center

“Simon had me engaged throughout the webinar, and I can't wait to upgrade our thank you notes!”

Margaret Whitehead, BR Medical

“Solid fundraising information that will be used by our organization”

Leisa Hinds Simpson, Catholic Charities of Fairfield County, Inc.

“This webinar was very insightful with valuable tips on how to continue to engage donors via a simple "thank you" letter.”

Carrie Schartenberg, CASA of San Mateo County

About Your Topic Expert

Simon Scriver is a professional fundraising consultant, coach, trainer, Board Member and practitioner.

Simon has won Fundraising Ireland's 'Small Budget, Big Impact' and ‘Supplier Of The Year’ Awards, as well as Eircom’s Start-up Award. He is a TEDx speaker and has previously won the Toastmasters UK & Ireland International Speech Contest. A board member of a small non-profit ‘Making Connections’, he also sits on the Advisory Panel of Rogare, the international fundraising think tank, and is a member of the Institute of Fundraising and the AFP.

Simon also offers consultancy to some of the biggest and smallest charities in Ireland and abroad. He offers advice and training to non-profits to make their fundraising more cost-effective, speaking regularly at international conferences. He holds a Diploma in Fundraising and a Certificate in Fundraising.


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